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Security & Privacy

What's covered by our Security & Privacy policy?

Privacy statement:

Your privacy is hugely important to us. We promise never to release any personal details to anyone else without your express consent.

We collect certain personal information from you when you make a purchase – your name, address and payment card details for example. We hold this sensitive data on a secure server in order to keep your details 100% safe.

Please remember that we are fully compliant with Data Protection laws and all relevant consumer legislation.

If you purchase a television, we under obligated, under the Wireless Telegraphy Act 1967, to notify the TV Licensing Authority. We give them the full details of the address to which the TV is being delivered, in accordance with the Data Protection Act 1998 and other applicable laws.

We use reputable third-party payment processing providers to handle your purchases securely and safely. These providers receive only the information needed to verify and authorise your payment card and to process your order. Like us nerds, these organisations are under strict obligation to keep any personal information completely private.

To find out more about how we handle your personal data, read our full Terms & Conditions.

Phishing

Phishing is type of internet fraud that involves tricking someone into passing on personal details via email. We will never ask you to submit any sensitive data by email, so if anyone pretending to be a nerd asks you for personal details in this way, do not respond but do get in touch with us right away.

Cookies

Cookies are small files placed on your computer when you visit certain pages of site. They are necessary to complete purchases, but you don't have to enable them. To find out all about our cookies policy, visit our Cookies section.

Help Need Help

If you're unsure about anything or have a question that relates to the website, feel free to visit our help section to find out the most common answers.

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